The West Bengal government's newly launched anti-corruption helplines received nearly 2,000 complaints on their first day of operation. While the helplines were introduced to report issues such as alleged cut money, syndicate activities, illegal toll collection and illicit liquor, authorities also received complaints related to the Annapurna Bhandar scheme, welfare benefits, land disputes, poor roads, waterlogging and drainage.
The toll-free helplines were launched by Chief Minister Suvendu Adhikari to enable citizens to report alleged corruption and other public grievances. According to officials, a large number of complaints were received within the first day, reflecting public participation across multiple categories beyond corruption-related issues.
Apart from allegations of cut money and syndicate activities, callers also raised concerns regarding welfare allowances, land and property disputes, civic infrastructure and the implementation of the Annapurna Bhandar scheme. Officials said every complaint would be examined individually before appropriate action is taken.
The state government has designated separate toll-free numbers for different categories of complaints. Citizens can report alleged demands for cut money, syndicate-related issues, illegal roadside toll collection and illicit liquor through dedicated helplines. The services will remain operational daily from 8 am to 10 pm.
Chief Secretary Manoj Agarwal said every phone call received through the helplines will be recorded and may be used for future investigation if required. He added that police officials will verify each complaint before initiating necessary action. The government also warned that strict action would be taken against anyone found misusing the helplines or providing false information.